Privacy Policy

Welcome to Pizza Ranch. Your privacy is critically important to us. This Privacy Policy explains how Pizza Ranch ("we," "us," "our," or "the Company") collects, uses, discloses, and safeguards your personal information when you visit our website located at ranchs-pizza.rest, place orders, subscribe to our services, or otherwise interact with us. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please discontinue use of our website and services.

This Privacy Policy is governed by and construed in accordance with the laws of the United States, including applicable federal and state privacy laws such as the Federal Trade Commission Act (FTC Act), the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and other applicable state privacy regulations. We are committed to protecting your personal data and respecting your privacy rights.

1. About Us

Pizza Ranch is a food service business operating through its website and related digital platforms. Our mission is to provide exceptional pizza and food experiences to our valued customers. We take our responsibilities regarding your personal information very seriously.

2. Information We Collect

We collect various types of information in connection with your use of our website and services. The categories of personal information we collect are described below.

2.1 Personal Information You Provide to Us

When you interact with Pizza Ranch, you may voluntarily provide us with personal information, including but not limited to:

• Contact Information: Your full name, email address, phone number, and mailing or delivery address.
• Account Credentials: Username, password, and other authentication details if you create an account on our platform.
• Order Information: Details about the food items you order, special instructions, delivery preferences, and order history.
• Payment Information: Credit or debit card numbers, billing address, and other financial details necessary to process your transactions. Payment data is processed through secure, PCI-DSS compliant third-party payment processors and is not stored on our servers in unencrypted form.
• Communications: Messages, feedback, reviews, complaints, or other information you send us through contact forms, email, or customer support channels.
• Marketing Preferences: Your preferences regarding promotional materials, email newsletters, and special offers.
• Loyalty Program Data: Information related to participation in any loyalty, rewards, or membership programs we may offer.

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical and usage information, including:

• Device Information: Your IP address, browser type and version, operating system, device type (desktop, mobile, tablet), device identifiers, and screen resolution.
• Usage Data: Pages visited, time spent on each page, links clicked, referring URLs, search queries entered on our website, and navigation paths through our site.
• Log Files: Server logs that record website activity, including access times, error logs, and performance data.
• Location Data: Approximate geographic location derived from your IP address. If you grant permission, we may also collect more precise geolocation data to help provide localized menu offerings and delivery services.
• Cookie and Tracking Data: Information collected through cookies, web beacons, pixel tags, and similar tracking technologies. Please see Section 8 for more information about our use of cookies.

2.3 Information from Third Parties

We may receive personal information about you from third-party sources, including:

• Social Media Platforms: If you connect with us through social media or use social login features, we may receive profile information from those platforms.
• Food Delivery Partners: Third-party food delivery services that facilitate the delivery of your orders may share order and contact information with us.
• Analytics Providers: Third-party analytics services that provide aggregated data and insights about how users interact with our website.
• Marketing Partners: Advertising and marketing partners that may share information relevant to your interests or interactions with online advertisements.
• Payment Processors: Confirmation data and transaction identifiers from our payment processing partners.

2.4 Sensitive Personal Information

We generally do not seek to collect sensitive personal information (such as health data, racial or ethnic origin, religious beliefs, or Social Security numbers). However, if you voluntarily provide us with dietary requirements, allergy information, or similar health-related preferences in connection with a food order, we will treat such information with heightened care and use it solely to fulfill your order.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

3.1 Service Provision and Order Fulfillment

• To process and fulfill your food orders, including coordinating delivery or pickup.
• To manage your account and provide you with access to your order history and preferences.
• To communicate with you about your orders, including confirmation emails, status updates, and delivery notifications.
• To process payments and prevent fraudulent transactions.
• To provide customer support and resolve disputes or complaints.

3.2 Improving Our Services

• To analyze usage patterns and trends to improve the functionality and user experience of our website.
• To conduct internal research and development to enhance our menu offerings and services.
• To monitor and analyze the performance of our website and identify technical issues.
• To generate aggregated, anonymized statistical data about our user base and service usage.

3.3 Marketing and Promotional Communications

• To send you promotional emails, special offers, discount codes, and newsletters, where you have consented to receive such communications or where we have a legitimate interest in doing so.
• To personalize your experience on our website, including displaying relevant menu recommendations and promotions based on your order history.
• To conduct targeted advertising campaigns through third-party advertising platforms.
• To administer contests, sweepstakes, promotions, and loyalty programs.

3.4 Legal Compliance and Safety

• To comply with applicable laws, regulations, legal processes, and governmental requests.
• To enforce our Terms of Service and other applicable policies.
• To protect the rights, property, and safety of Pizza Ranch, our customers, and the public.
• To detect, prevent, and respond to fraud, security incidents, and other potentially illegal or harmful activities.

3.5 Legal Bases for Processing (Where Applicable)

Depending on your location and applicable law, we process your personal information on the following legal bases:

• Contract Performance: Processing necessary to fulfill your orders and provide our services.
• Legitimate Interests: Processing for our legitimate business interests, such as improving our services, preventing fraud, and conducting marketing, provided such interests are not overridden by your rights.
• Consent: Processing based on your explicit consent, such as for marketing communications.
• Legal Obligation: Processing necessary to comply with applicable laws and regulations.

4. Sharing Your Information with Third Parties

We do not sell your personal information to third parties for monetary consideration. However, we may share your information in the following circumstances:

4.1 Service Providers

We engage trusted third-party companies and individuals to perform services on our behalf. These service providers are granted access to your personal information only as necessary to perform their functions and are contractually obligated to maintain the confidentiality and security of your data. Our service providers include:

• Payment processing companies (e.g., Stripe, PayPal, or similar services)
• Food delivery and logistics partners
• Cloud hosting and website infrastructure providers
• Email marketing and communication platforms
• Customer relationship management (CRM) software providers
• Analytics and data intelligence services (e.g., Google Analytics)
• Advertising and retargeting platforms
• Fraud prevention and security services

4.2 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred as part of that transaction. We will notify you via prominent notice on our website or by email prior to your information being transferred and becoming subject to a different privacy policy.

4.3 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: (i) comply with a legal obligation, subpoena, court order, or governmental request; (ii) protect and defend the rights or property of Pizza Ranch; (iii) prevent or investigate possible wrongdoing in connection with our services; (iv) protect the personal safety of users of our services or the public; or (v) protect against legal liability.

4.4 Aggregated and Anonymized Data

We may share aggregated or de-identified information — which cannot reasonably be used to identify you — with third parties for research, marketing, analytics, or other business purposes without restriction.

4.5 With Your Consent

We may share your personal information with third parties when you have given us your explicit consent to do so.

5. Data Security

Pizza Ranch takes the security of your personal information seriously. We implement a comprehensive set of technical, administrative, and physical security measures designed to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

5.1 Technical Safeguards

• Encryption: We use Secure Sockets Layer (SSL) / Transport Layer Security (TLS) technology to encrypt data transmitted between your browser and our servers. Sensitive data such as payment information is encrypted at rest using industry-standard encryption protocols.
• Firewalls and Intrusion Detection: Our systems are protected by firewalls and intrusion detection and prevention systems that monitor for and block suspicious activity.
• Access Controls: Access to personal data is restricted to authorized personnel who require such access to perform their job functions. We implement role-based access controls and multi-factor authentication for internal systems.
• Vulnerability Testing: We conduct periodic security assessments and vulnerability scans to identify and address potential weaknesses in our systems.

5.2 Administrative Safeguards

• Regular privacy and security training for all employees who handle personal data.
• Data processing agreements with all third-party service providers that handle personal data on our behalf.
• Internal data governance policies and procedures governing how personal data is collected, processed, stored, and deleted.

5.3 Data Breach Response

In the event of a data security breach that affects your personal information, we will notify affected individuals and relevant authorities in accordance with applicable law, including any notification requirements under state breach notification laws applicable in the United States.

6. Your Privacy Rights

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information. We are committed to honoring these rights and facilitating requests in a timely manner.

6.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have the following rights under the CCPA as amended by the CPRA:

• Right to Know: You have the right to request that we disclose what personal information we have collected about you, the categories of sources from which it was collected, the purposes for which it is used, and the categories of third parties with whom it is shared.
• Right to Delete: You have the right to request the deletion of personal information we have collected about you, subject to certain exceptions.
• Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. We do not sell personal information for monetary consideration; however, if we share data for advertising purposes that may constitute "sharing" under CPRA, you may opt out.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit the use and disclosure of sensitive personal information to only what is necessary to provide the requested services.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you services, charge you different prices, or provide a different quality of service as a result of your privacy choices.

6.2 General Privacy Rights (All U.S. Residents)

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we correct or update inaccurate or incomplete personal information.
• Right to Deletion: You may request the deletion of your personal data, subject to applicable legal obligations.
• Right to Data Portability: You may request a copy of your personal information in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to Object to Marketing: You have the right to object at any time to the processing of your personal information for direct marketing purposes.

6.3 How to Exercise Your Rights

To exercise any of your privacy rights, please contact us using the information below. We will respond to verified requests within the timeframe required by applicable law (generally within 45 days, with the possibility of a one-time extension of an additional 45 days when reasonably necessary).

• Email: [email protected]
• Website: ranchs-pizza.rest

We may need to verify your identity before processing your request. Verification may include confirming your email address, account information, or other identifying details. You may designate an authorized agent to submit requests on your behalf, provided you provide written authorization and we are able to verify your identity.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention periods we apply are as follows:

When personal information is no longer needed for its original purpose, we will securely delete or anonymize it in accordance with our data retention policies and applicable legal requirements.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies (such as web beacons, pixel tags, and local storage) to enhance your user experience, analyze website traffic, and support our marketing activities.

8.1 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the website to function properly and cannot be switched off. They are usually set in response to actions you take, such as logging in, adding items to a cart, or completing a checkout.
• Performance and Analytics Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often. This data is used to improve how our website works. We use services such as Google Analytics for this purpose.
• Functional Cookies: These cookies allow the website to remember choices you make (such as your preferred language or region) and provide enhanced, personalized features.
• Targeting and Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns.

8.2 Managing Your Cookie Preferences

You have the right to accept or reject non-essential cookies. You can manage your cookie preferences through the cookie consent banner displayed on your first visit to our website, or through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

For more detailed information about the specific cookies we use, their purposes, and how to manage them, please refer to our Cookie Policy available on our website.

9. Children's Privacy

Our website and services are intended for use by individuals who are 18 years of age or older. We do not knowingly collect, solicit, or process personal information from children under the age of 13, in compliance with the Children's Online Privacy Protection Act (COPPA), or children under the age of 16 where additional state-level protections apply.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected]. Upon receiving such a notification, we will take prompt steps to delete the child's personal information from our records.

We do not knowingly use or disclose personal information from minors for targeted advertising, sale, or profiling purposes, consistent with the CPRA and other applicable state laws protecting minors' privacy.

10. International Data Transfers

Pizza Ranch is headquartered in and primarily operates within the United States. If you are accessing our website from outside the United States, please be aware that your personal information will be transferred to, stored, and processed in the United States.

The data protection laws in the United States may differ from those in your country of residence. By using our website and services, you acknowledge and consent to the transfer of your information to the United States and its processing in accordance with this Privacy Policy.

Where we transfer personal data internationally, we take appropriate safeguards to ensure that such transfers are conducted in accordance with applicable privacy laws. These safeguards may include entering into data transfer agreements that incorporate standard contractual clauses or other legally recognized mechanisms.

11. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not operated by Pizza Ranch. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly encourage you to review the privacy policy of every third-party site you visit.

The inclusion of a link to a third-party website on our platform does not constitute an endorsement of that website or its privacy practices by Pizza Ranch.

12. Do Not Track Signals

Some web browsers offer a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity to be tracked. There is currently no universally accepted standard for how websites should respond to DNT signals. At this time, our website does not respond to DNT browser signals. However, you can manage your cookie preferences as described in Section 8 of this Policy.

13. California Shine the Light Law

Under California Civil Code Section 1798.83 (the "Shine the Light" law), California residents who provide personal information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us, once per calendar year, information about the customer information we shared, if any, with other businesses for their own direct marketing uses.

If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year. To obtain this information, please contact us at [email protected] with the subject line "Shine the Light Request."

14. Nevada Privacy Rights

Under Nevada Revised Statutes Chapter 603A, Nevada residents have the right to opt out of the sale of certain categories of personal information. While we do not currently sell personal information as defined under Nevada law, Nevada residents may submit opt-out requests to [email protected] with the subject line "Nevada Privacy Opt-Out Request."

15. How to File a Complaint

If you believe that we have not handled your personal information in accordance with this Privacy Policy or applicable law, we encourage you to first contact us directly so that we can investigate and address your concerns.

Primary Contact for Privacy Complaints:
Email: [email protected]
Website: ranchs-pizza.rest

We will acknowledge your complaint within a reasonable timeframe and investigate the matter promptly. If you are not satisfied with our response, you have the right to file a complaint with the relevant regulatory authority. In the United States, consumer privacy complaints may be directed to:

• Federal Trade Commission (FTC):
  The FTC is the primary federal agency responsible for consumer protection and privacy enforcement in the United States. You may file a complaint at ftc.gov/complaint or by calling 1-877-FTC-HELP (1-877-382-4357).
• California Privacy Protection Agency (CPPA):
  If you are a California resident, you may file a complaint with the California Privacy Protection Agency, which is responsible for enforcing the CCPA/CPRA. Visit cppa.ca.gov for more information.
• State Attorney General Offices:
  Residents of other states may file privacy-related complaints with their respective State Attorney General's office.

16. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When we make material changes to this policy, we will notify you by:

• Posting a prominent notice on our website;
• Sending an email notification to the email address associated with your account; and/or
• Updating the "Last Updated" date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information. Your continued use of our website or services after any changes to this Privacy Policy become effective constitutes your acceptance of those changes.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us using the information provided below. We are committed to addressing your inquiries promptly and transparently.

When contacting us about privacy matters, please include your full name, contact information, a description of your request or concern, and any relevant details to help us address your inquiry efficiently.

This Privacy Policy was last reviewed and updated on March 20, 2026. Thank you for trusting Pizza Ranch with your personal information. We are dedicated to maintaining your privacy and providing a secure, enjoyable experience.