Terms of Service

Effective Date: March 20, 2026  |  Last Updated: March 20, 2026

1. Acceptance of Terms

By accessing the website located at ranchs-pizza.rest (the "Website"), placing an order through any of our platforms, visiting our physical location, or otherwise utilizing any service offered by Pizza Ranch ("Company," "we," "us," or "our"), you ("User," "Customer," or "you") acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and all applicable federal, state, and local laws and regulations of the United States.

These Terms apply to all visitors, users, customers, and any other individuals who access or use the Website or our services. Your continued use of the Website and services following any modifications to these Terms constitutes your acceptance of the revised Terms. If you are using the Website or services on behalf of a business entity or organization, you represent and warrant that you have the authority to bind that entity to these Terms.

You must be at least thirteen (13) years of age to use this Website. If you are under the age of eighteen (18), you must have parental or legal guardian consent prior to using our services or making any purchases. We reserve the right to refuse service to anyone for any reason not prohibited by applicable law.

2. Description of Services

Pizza Ranch is a food service business operating in the United States. We offer the following services and products through our Website and physical location:

• Online Ordering: Customers may browse our menu and place orders for pickup or delivery through our Website or affiliated third-party platforms.
• In-Store Dining: Guests are welcome to dine at our physical premises, subject to availability and our in-store policies.
• Takeout and Delivery Services: We offer takeout options and may offer delivery services within a specified geographic radius, either directly or through third-party delivery partners.
• Catering Services: Pizza Ranch may offer catering options for events, gatherings, and group orders, subject to availability and advance notice requirements.
• Promotions and Special Offers: From time to time, we may provide special deals, discounts, coupons, or loyalty programs to our customers.
• Customer Support: We provide customer service assistance via email and other contact channels to address inquiries, complaints, and feedback.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.

Menu items, pricing, availability, and hours of operation are subject to change without notice. Images displayed on our Website are for illustrative purposes only and actual products may vary. We do not guarantee that any product will be available at all times.

3. User Obligations and Prohibited Activities

3.1 User Obligations

By using our Website and services, you agree to:

• Provide accurate, current, and complete information when placing orders, creating accounts, or submitting any forms on our Website.
• Maintain and promptly update any information you provide to keep it accurate and complete.
• Use the Website and services solely for lawful purposes and in accordance with these Terms.
• Comply with all applicable federal, state, and local laws and regulations, including but not limited to the Federal Trade Commission Act and applicable consumer protection laws.
• Respect the rights and dignity of Pizza Ranch employees, staff, and other customers.
• Pay all charges associated with your orders and transactions in a timely manner.
• Notify us promptly of any unauthorized use of your account or any other security breach.

3.2 Prohibited Activities

You agree that you will not, under any circumstances:

• Use the Website or services for any unlawful, fraudulent, or malicious purpose.
• Attempt to gain unauthorized access to any part of the Website, our servers, databases, or any systems connected to the Website.
• Use automated tools, bots, scrapers, or similar technologies to access, collect, or copy data from the Website without our express written permission.
• Introduce viruses, Trojan horses, worms, logic bombs, or other malicious or technologically harmful material to the Website.
• Transmit any unsolicited or unauthorized advertising or promotional material, including spam.
• Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity.
• Engage in any conduct that restricts or inhibits any other person's use or enjoyment of the Website.
• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website or services without our express written consent.
• Reverse engineer, decompile, or disassemble any software or technology underlying the Website.
• Collect or harvest any personally identifiable information from the Website without authorization.
• Place false, fraudulent, or abusive orders, or engage in chargeback fraud.
• Use our services in any manner that could disable, overburden, damage, or impair the Website or servers.

We reserve the right to terminate your access to our Website and services immediately and without notice if we determine, in our sole discretion, that you have violated any of the prohibited activities listed above or any other provision of these Terms.

4. Intellectual Property Rights

The Website and all of its contents, features, and functionality — including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, software, and the overall design and arrangement thereof — are the exclusive property of Pizza Ranch and/or its licensors and are protected by United States copyright, trademark, trade dress, patent, and other intellectual property laws.

The Pizza Ranch name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks or service marks of the Company or its affiliates and licensors. You may not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website and its content solely for your personal, non-commercial use in connection with our services. This license does not include the right to:

• Modify or copy the materials without express written consent.
• Use the materials for any commercial purpose or for any public display without authorization.
• Remove any copyright, trademark, or other proprietary notations from the materials.
• Transfer the materials to another person or "mirror" the materials on any other server.

Any unauthorized use of our intellectual property will immediately terminate the limited license granted to you and may expose you to civil and/or criminal liability under applicable United States laws.

If you believe that any content on our Website infringes upon your intellectual property rights, please contact us immediately at [email protected] with a detailed description of the alleged infringement. We will investigate and respond to valid claims in accordance with the Digital Millennium Copyright Act (DMCA) and other applicable laws.

5. Payment Terms and Ordering

5.1 Pricing and Fees

All prices displayed on our Website or in our physical location are in United States Dollars (USD) and are subject to applicable state and local sales taxes. Prices may vary between online ordering and in-store purchases. We reserve the right to change pricing at any time without prior notice. Any pricing errors on our Website will be corrected, and we reserve the right to cancel or refuse orders placed at incorrect prices.

5.2 Payment Methods

We accept various forms of payment, including but not limited to major credit cards (Visa, MasterCard, American Express, Discover), debit cards, and other electronic payment methods as indicated on our Website or at our physical location. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your payment method for all amounts due.

5.3 Order Confirmation and Processing

Placing an order through our Website constitutes an offer to purchase goods or services from us. Your order is not confirmed until you receive an order confirmation from us. We reserve the right to refuse, cancel, or limit any order for any reason, including but not limited to availability, pricing errors, or suspected fraud. In the event of cancellation, you will not be charged, or you will receive a full refund to the original payment method.

5.4 Refunds and Cancellations

If you are unsatisfied with your order due to quality issues or an error on our part, please contact us within a reasonable time of receiving your order at [email protected]. Refunds and replacements are evaluated on a case-by-case basis. We do not guarantee refunds for orders that have been prepared and are in transit or have been delivered according to your specifications. All refund requests are subject to our discretion and applicable law.

5.5 Promotions and Coupons

From time to time, we may offer promotional discounts, coupons, or special offers. Such promotions are subject to their own terms and conditions, are non-transferable, have no cash value, and may be subject to expiration dates or other restrictions. We reserve the right to modify or cancel promotions at any time.

6. Third-Party Services and Links

Our Website may contain links to third-party websites, platforms, or services, including but not limited to third-party delivery services, social media platforms, and payment processors. These links are provided for your convenience only. We have no control over the content, privacy policies, or practices of any third-party websites or services. The inclusion of any link does not imply endorsement by Pizza Ranch of the linked site or its operator.

We strongly encourage you to read the terms and conditions and privacy policies of any third-party websites you visit. We are not responsible for any losses, damages, or issues arising from your use of third-party services, including delivery services, even if accessed through links on our Website. Your use of third-party services is governed by the applicable third-party terms and conditions.

7. Disclaimers and "As-Is" Basis

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ALL SERVICES, CONTENT, PRODUCTS, AND OTHER MATERIALS MADE AVAILABLE THROUGH THE WEBSITE ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

PIZZA RANCH EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, TIMELINESS, OR COMPLETENESS OF ANY CONTENT OR INFORMATION ON THE WEBSITE.
• WARRANTIES THAT DEFECTS WILL BE CORRECTED OR THAT THE WEBSITE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

We make no representations or warranties that our food products will meet any specific dietary, nutritional, or allergen-related requirements. Customers with food allergies or dietary restrictions are solely responsible for verifying ingredient information before placing any order. While we strive to provide accurate menu and allergen information, cross-contamination may occur in our kitchen environments, and we cannot guarantee allergen-free preparation.

Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. In such jurisdictions, our warranties are limited to the minimum warranty required by applicable law.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PIZZA RANCH, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, data, goodwill, or business opportunities.
• Personal injury or property damage resulting from your use of or inability to use our services.
• Unauthorized access to or use of our servers and any personal information stored therein.
• Interruptions to or cessation of transmission to or from our Website.
• Bugs, viruses, or any other harmful code that may be transmitted through the Website by any third party.
• Errors or omissions in any content or information provided on the Website.

IN NO EVENT SHALL OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES EXCEED THE GREATER OF: (A) ONE HUNDRED UNITED STATES DOLLARS ($100.00), OR (B) THE TOTAL AMOUNT PAID BY YOU TO PIZZA RANCH IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

The limitations of liability set forth in this section shall apply regardless of the form of action, whether in contract, tort (including negligence), strict liability, or otherwise, even if we have been advised of the possibility of such damages. Some jurisdictions do not allow the limitation of liability for certain types of damages, so some of the above limitations may not apply to you.

9. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Ranch, its parent company, subsidiaries, affiliates, officers, directors, employees, agents, contractors, licensors, service providers, subcontractors, suppliers, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service.
• Your use of the Website or our services.
• Your violation of any applicable federal, state, or local law or regulation.
• Your violation of any rights of a third party, including but not limited to intellectual property rights, privacy rights, or rights of publicity.
• Any content you submit, post, or transmit through the Website.
• Any fraudulent, false, or misleading information you provide to us.
• Your negligence or willful misconduct.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses. You agree not to settle any such matter without our prior written consent.

10. Food Safety and Allergen Notice

Pizza Ranch is committed to the highest standards of food safety and quality. However, please be aware of the following:

We comply with applicable United States Food and Drug Administration (FDA) regulations, including the Food Safety Modernization Act (FSMA), and applicable state and local health department regulations. Menu items and nutritional information are provided for general informational purposes and may vary based on preparation methods, portion sizes, and ingredient substitutions.

Pizza Ranch is not liable for any allergic reactions, foodborne illnesses, or other health issues arising from the consumption of our products, except where such liability cannot be excluded under applicable law. If you have a severe allergy or food intolerance, we strongly recommend contacting us directly before placing your order to discuss your specific needs.

11. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Pizza Ranch operates, without regard to its conflict of law provisions.

In the event that state-specific law applies, the parties submit to the exclusive jurisdiction of the state and federal courts located within the applicable state. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Applicable consumer protection laws include, but are not limited to, the Federal Trade Commission Act (15 U.S.C. § 45 et seq.), which prohibits unfair or deceptive acts or practices in commerce, and any applicable state consumer protection statutes. Where applicable, California customers may have additional rights under the California Consumer Privacy Act (CCPA/CPRA).

12. Dispute Resolution

12.1 Informal Resolution

In the event of any dispute, controversy, or claim arising out of or relating to these Terms, the Website, or our services ("Dispute"), we encourage you to first contact us directly to attempt to resolve the matter informally. Please send a written description of your Dispute to [email protected]. We will attempt to resolve the Dispute within thirty (30) days of receipt of your written notice. Many concerns can be resolved quickly and to your satisfaction through informal communication.

12.2 Binding Arbitration

If the parties are unable to resolve a Dispute through informal means within thirty (30) days, either party may elect to have the Dispute finally and exclusively resolved by binding arbitration. The arbitration shall be administered by a recognized arbitration organization such as the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect, which are available at www.adr.org. The arbitration shall be conducted in the English language and shall take place in the United States.

The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under these Terms shall be joined to an arbitration involving any other party subject to these Terms, whether through class action proceedings or otherwise.

12.3 Class Action Waiver

TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AND PIZZA RANCH AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION OR PROCEEDING. If a court or arbitrator determines that this class action waiver is unenforceable, then the arbitration provision above shall be null and void with respect to that dispute.

12.4 Small Claims Court

Notwithstanding the foregoing, either party may bring an individual claim in small claims court in the jurisdiction where the customer is located, provided the claim qualifies for small claims court jurisdiction and remains in small claims court.

13. Term and Termination

These Terms of Service are effective as of the date you first access or use the Website or our services and shall remain in full force and effect until terminated in accordance with this section.

We reserve the right, in our sole discretion and without prior notice, to terminate or suspend your access to and use of the Website, or any part thereof, at any time and for any reason, including but not limited to your breach of any provision of these Terms. Upon termination:

• Your right to use the Website and services will immediately cease.
• You must immediately cease all use of the Website and destroy any copies of materials obtained from the Website.
• Any outstanding payment obligations you have incurred will remain due and payable.
• All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, disclaimers, indemnification, limitations of liability, and dispute resolution provisions.

You may terminate your use of the Website and services at any time by simply discontinuing use. If you have created an account, you may request deletion of your account by contacting us at [email protected].

14. Changes to Terms of Service

Pizza Ranch reserves the right to modify, update, or revise these Terms of Service at any time at our sole discretion. When we make changes to these Terms, we will update the "Last Updated" date at the top of this page. In the event of material changes, we may also provide additional notice, such as posting a notification on our Website or sending an email to users who have provided their contact information.

Your continued access to or use of the Website or our services after the posting of any revised Terms constitutes your acceptance of and agreement to be bound by the revised Terms. It is your responsibility to review these Terms periodically to remain informed of any updates. If you do not agree to any changes to these Terms, you must discontinue use of our Website and services.

We encourage you to check this page regularly. No oral modifications or agreements by any of our representatives shall constitute a modification of these Terms or be binding upon us.

15. Severability

If any provision of these Terms of Service is held to be invalid, illegal, or unenforceable under any applicable law or by a court or arbitrator of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable. If such modification is not possible, the invalid, illegal, or unenforceable provision shall be deemed severed from these Terms, and the remaining provisions shall continue in full force and effect.

The invalidity or unenforceability of any provision of these Terms shall not affect the validity or enforceability of any other provision, and these Terms shall be construed as if the invalid, illegal, or unenforceable provision had never been contained herein, unless the removal of such provision would materially affect the overall intent and operation of these Terms, in which case the parties shall negotiate in good faith a replacement provision that best reflects the original intent.

16. Waiver

No failure or delay by Pizza Ranch in exercising any right, remedy, power, or privilege under these Terms shall operate as a waiver of such right, remedy, power, or privilege. No single or partial exercise of any right, remedy, power, or privilege shall preclude any other or further exercise thereof or the exercise of any other right, remedy, power, or privilege. The waiver by either party of a breach of or default under any provision of these Terms shall not be deemed a waiver of any subsequent breach or default and shall in no way affect the other terms of these Terms.

17. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices published by us on the Website, constitute the entire agreement between you and Pizza Ranch with respect to your use of the Website and our services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the Website and services.

No representations, warranties, conditions, or other communications, express or implied, not contained in these Terms shall be binding on either party unless reduced to writing and signed by both parties. Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under applicable law.

18. Force Majeure

Pizza Ranch shall not be liable for any delay or failure to perform its obligations under these Terms to the extent that such delay or failure is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic, epidemic, government restrictions, war, terrorism, labor strikes, power failures, internet disruptions, or any other events that constitute force majeure under applicable law. In such circumstances, we will make reasonable efforts to resume performance as soon as practicable.

19. Electronic Communications

By using our Website or services, you consent to receive electronic communications from us, including but not limited to order confirmations, updates, and service notices. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email or by posting on the Website, satisfy any legal requirement that such communications be in writing. You retain the right to opt out of non-essential marketing communications at any time by following the unsubscribe instructions provided in such communications or by contacting us at [email protected].

20. Contact Information

If you have any questions, concerns, or complaints regarding these Terms of Service, our Website, or our services, please do not hesitate to contact us using the information provided below. We are committed to addressing your concerns in a timely and professional manner.